EmberDraft
By Dragonforged Systems
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Privacy Policy

Last updated: October 2025  ·  Dragonforged Systems LLC

1. Overview

Dragonforged Systems LLC operates EmberDraft. This Privacy Policy explains how we collect, use, store, and protect information when you use the Platform. By using EmberDraft, you consent to the practices described in this policy.

2. Information We Collect

Account Information: Name, email address, organisation name, and billing information provided at registration or during use.

Usage Data: Log data, IP addresses, browser type, pages visited, features used, and interaction data collected automatically when you use the Platform.

Document Content: Text, data, and files you input into the Platform to generate documents. This content is stored to provide the service and is not used for training AI models.

Communications: Records of support requests, emails, and communications you send to us.

3. How We Use Your Information

  • To provide, operate, and improve the Platform
  • To process payments and manage your subscription
  • To send transactional emails (account notices, invoices, security alerts)
  • To respond to support requests
  • To detect and prevent fraud, abuse, or security incidents
  • To comply with legal obligations

We do not sell your personal information to third parties. We do not use your document content to train AI models or for any purpose other than providing the service to you.

4. Data Sharing

  • Service providers who assist us in operating the Platform (payment processors, hosting providers, email delivery services) under confidentiality obligations
  • AI providers when you use Build With AI features — your prompts are transmitted to the configured AI provider to generate content
  • Legal authorities when required by law, court order, or to protect rights, property, or safety

5. Data Security

We implement industry-standard security measures including encryption at rest and in transit, access controls, and regular security reviews. API keys and sensitive credentials are encrypted using industry-standard encryption before storage. Despite these measures, no system is completely secure; we cannot guarantee absolute security.

6. Data Retention

We retain your account data for as long as your account is active or as needed to provide services. Upon account termination, we retain data for a reasonable period to comply with legal obligations, resolve disputes, and enforce our agreements, after which it is deleted or anonymised.

7. Your Rights

Depending on your jurisdiction, you may have rights to access, correct, delete, or port your personal data. You may also have the right to object to or restrict certain processing. To exercise these rights, contact us at legal@dragonforged.tech.

8. Cookies and Tracking

The Platform uses session cookies essential to authentication and operation. We do not use third-party advertising or cross-site tracking cookies. You may disable cookies in your browser settings, but this may affect Platform functionality.

9. Children's Privacy

EmberDraft is not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware of such collection, we will delete it promptly.

10. Governing Law & International Transfers

This policy is governed by the laws of the State of Florida, United States. Your data may be stored or processed in the United States. By using the Platform, you consent to such transfer.

11. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes via email or through the Platform.

12. Contact

For privacy-related questions or to exercise your data rights:

Dragonforged Systems LLC
Legal / Privacy
legal@dragonforged.tech

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